Malcolm Gladwell

Premise: At first glance, it looks like hard work is the result of success, but if you look deeper there are more ingredients to account for.

What I learned 

In the last 20 years, there was a lot of effort to improve the communication between pilots and co-pilots. This has resulted in almost zero plane crashes. Most crashes were a result of a number of things gong wrong, but miscommunication was the major factor.